At Ruqia Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, store, or services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and delivery address.
  • Transaction Information: Details of products purchased, payment methods, and billing information.
  • Website Usage Data: IP address, browser type, device information, and browsing behavior on our website.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Respond to your inquiries and provide customer support.
  • Send updates about new products, offers, and promotions (if you opt-in).
  • Improve our services and enhance your shopping experience.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: For payment processing, delivery, or customer support.
  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance site functionality and personalize your experience.
  • Analyze website traffic and usage patterns.

You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access and review your personal information.
  • Request corrections to inaccurate or incomplete data.
  • Withdraw consent for marketing communications.
  • Request deletion of your personal information, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date noted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

  • Phone: +923165448822
  • Email: support@ruqamart.com